SERVICE
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  • Product Details
Every detail of CHZ  is carefully designed before production. Apart from the appearance of this product, great importance is attached to its functionality.

FAQ

1.Are you a real factory or a seller?
Shanghai CHZ Lighting was established in 2010 and is a high-tech enterprise engaged in the development, production, and sales of lighting products. The company has passed ISO9001: 2015 quality system certification, ISO14001: 2015 environmental management system certification, and ISO45001 occupational health and safety system certification.
2.Is it possible to make free samples?
Yes. CHZ lighting can provide free samples but the sample fee must be returned in the follow-up order.
3.What is the warranty?

According to different types of lamps, a 5-7 year warranty is provided. If the product fails during the warranty period due to quality problems, we will immediately send out new replacements and freight charges in case of an emergency. Or, we prefer to send a replacement for the next order.

4.Is it possible to provide IES documents?
Yes. CHZ has an IES laboratory and professional technicians who can carry out IES testing of all lamps.
5.Are there any certifications?
Yes. Each product of CHZ has various certifications. Different countries and regions have different testing standards for LED lighting products. CHZ has a relative market positioning for each product produced and has made corresponding certifications.
6.What to do if there is a problem within the product warranty period?

Shanghai CHZ LIGHTING CO., LTD (CHZ®LIGHTING) guarantees that our LED street lights have no defects in materials and workmanship during the warranty period from the date of shipment. The LED lamps proved to be defective during the warranty period will be repaired or replaced by CHZ® Lighting at its sole discretion.

1) When quality problems occur, the buyer should notify the seller in time, and then provide the seller with photos or videos.

2) After analysis and confirmation of the problem, CHZ will send the replacement product to the buyer by express as soon as possible; if the quantity or size is larger, such as 0.1 CBM or more, CHZ will ship the replacement product by air.

3) When the quantity or size is large, such as 0.3CBM or above, CHZ will be shipped together with the buyer's next order by air or sea. Shipping costs for replacement products are calculated separately and will be paid by the buyer.

Any disputes between buyers and sellers will be settled through friendly discussions.

CHZ®Lighting reserves the right to inspect all unqualified products and has the right to make the sole judgment on whether any product is defective and within the scope of this warranty.

CHZ®Lighting does not assume any responsibility for the following situations:

-Problems caused by external causes, such as accidents, abuse, misuse, improper handling, negligence, fire, flood, theft, vandalism, riots, explosions, natural disasters, or other external causes that have nothing to do with product performance.

-Indicates misuse, is installation, misuse, extreme environmental conditions beyond the product specifications, Undervoltage/overvoltage conditions, non-compliance with applicable instructions, improper or improper maintenance, negligence, accident or tampering conditions. Please pay attention to the LED chip and driver ratings to limit the operating temperature.

-When replacing parts of CHZ®LED lights with parts from other manufacturers.

-Transportation cost and installation cost.

7.Whether to become the sole agent?

CHZ lighting is looking for agents all over the world. If you are interested, please contact our service team to confirm the exclusive agency qualifications and detailed cooperation terms.


Advantages

1.CHZ is responsible for products and an excellent enterprise responsible for society, the country, and the future.
2.Excellent Private Enterprise in Shanghai in 2018” and “Little Giant Enterprise in Shanghai in 2018”. At the same time, CHZ actively contributes to the charity organizations such as Shanghai Jiading Nanxiang Welfare Institute and Tibet Children's Welfare Foundation, helping the poor and helping the poor.
3.Due to rapid development and technological innovation in recent years, CHZ has won the honorary titles of “Excellent Enterprise in Jiading District in 2017”
4.The company has passed ISO9001:2015 quality system certification and ISO14001:2015 environmental management system certification.

About CHZ

Shanghai CHZ Lighting Co., Ltd., is located in Shanghai, China. Founded in 2010, it is a high-tech enterprise engaged in the development, production, and sales of lighting products. The company has passed ISO9001:2015 quality system certification and ISO14001:2015 environmental management system certification. In terms of products, CHZ Lighting focuses on LED outdoor lighting and high-power indoor lighting. Its main products include LED street lights, LED garden lights, LED floodlights, LED stadium lights, and LED high bay lights. The company has always adhered to the high standard of "leading technology and leading quality", constantly developing new products, leading the trend of intelligence, insisting on using high-quality raw materials and advanced production technology to concentrate on making every lamp. The main products are all certified by TUV, ENEC, CB, ROHS, UL, DLC, CE, SAA, and other international standards, and the products are exported to more than 60 countries and regions around the world. In terms of market development, we have always adhered to customer demand as the orientation and constantly developed new products. We have successively opened branches in Spain and Nigeria and established regional storage centers to achieve rapid response, improve service quality and achieve a good brand effect.


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They are all manufactured according to the strictest international standards. Our products have received favor from both domestic and foreign markets.
They are now widely exporting to 200 countries.

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